IT Support For Education | Specialist IT Support Company
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abtec IT support in education
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IT Support For Education
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IT Support for Education

In today’s digital age, educational institutions rely heavily on robust and efficient IT systems to deliver quality education. At abtec, we specialise in providing comprehensive Managed IT Support For Education.

Our goal is to empower schools, multi academy trusts, colleges and universities with cutting-edge technology solutions that enhance learning experiences, streamline administrative processes, and ensure a secure digital environment.

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Why Education Needs IT Support?

Educational institutions need IT support to ensure data security, enhance learning experiences, support remote and hybrid models, scale with growth, optimise costs, comply with regulations, maintain reliable infrastructure, develop staff skills, streamline resources, and improve communication and collaboration.

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Educational institutions handle vast amounts of sensitive data, including student records, financial information, and academic performance. Managed IT support ensures this data is securely managed and protected from cyber threats.

Managed IT support facilitates the integration of digital learning tools, interactive software, and virtual classrooms, enriching the educational experience and supporting modern teaching methods.

With the growing need for remote and hybrid learning models, specialised IT solutions provide the necessary infrastructure, tools, and support to deliver seamless education regardless of location.

Educational institutions require IT systems that can scale with their growth and adapt to changing educational needs. IT Support and Solutions offer flexibility to expand and modify IT infrastructure as needed.

By utilising managed IT services and cloud solutions, educational institutions can reduce costs associated with maintaining in-house IT staff and infrastructure, allowing them to allocate resources more efficiently.

Compliance with data protection regulations is crucial for educational institutions. Managed IT support ensures that all data handling processes meet legal requirements, reducing the risk of non-compliance penalties.

Reliable and efficient IT systems are essential for the day-to-day operations of educational institutions. Managed IT support provides robust infrastructure support to minimise downtime and enhance productivity.

Managed IT support includes training and development programs for staff, ensuring they are proficient in using new technologies and can effectively integrate them into their teaching practices.

Efficient IT systems help streamline administrative processes, reducing the time and effort required for tasks such as scheduling, attendance tracking, and reporting, thereby optimising resources and improving overall efficiency.

Advanced communication tools and collaborative platforms enable better interaction among students, teachers, and administrative staff, fostering a more connected and cohesive educational environment.

Our Managed IT Support Services for Education

At abtec, we understand that effective IT support is of utmost importance for the smooth operation and growth of educational institutions. Our dedicated IT support services are designed to alleviate your IT headaches and enable your staff and students to thrive in a technology-enhanced learning environment. We offer comprehensive managed IT support services tailored specifically for individual schools, Multi-Academy Trusts, primary and secondary schools, and further education institutions.

By partnering with abtec, educational institutions can focus on their primary mission—educating students—while we take care of their IT needs. Our comprehensive and tailored IT support services ensure that your school's technology infrastructure is reliable, secure, and efficient, empowering staff and students to achieve their full potential.

IT Support For Education
IT Management

Managed IT Services

Regular maintenance, software updates, and strategic IT planning to ensure smooth educational and administrative operations.

Hardware and Software Management

Managed IT Services

Provisioning, managing, and maintaining all necessary educational technologies and infrastructure.

Help Desk Support

Managed IT Services

Immediate assistance for IT-related issues to minimise downtime and ensure ongoing access to educational tools.

Data Protection

Cyber Security

Robust security measures to protect sensitive information such as student records, financial information, and intellectual property.

Threat Detection and Response

Cyber Security

Advanced monitoring systems to detect and respond to cyber threats in real time, keeping the educational network secure.

Security Training

Cyber Security

Programs designed to educate staff and students on the importance of cyber hygiene and how to protect their personal and institutional data.

Scalable Resources

Cloud Solutions

Cloud storage and computing solutions that scale to meet the needs of any educational institution, facilitating remote and hybrid learning models.

Accessibility

Cloud Solutions

Ensures that educational materials and systems are accessible from anywhere, fostering a flexible learning environment.

Integration of Advanced Technologies

Cloud Solutions

Supports the use of AI and machine learning tools in teaching and administrative processes, enhancing the overall educational experience.

Unified Communication Systems

Managed Communications

Streamlined communication tools that integrate voice, video, email, and instant messaging to facilitate seamless interactions among students, faculty, and administration.

Telephony Solutions

Managed Communications

Advanced telephony systems that provide reliable voice communications across the campus, including VoIP solutions for cost-effective and scalable voice services.

Audio and Video Conferencing

Managed Communications

High-quality conferencing systems that support remote learning and virtual classrooms, enabling interactive sessions between educators and students from any location.

High-Speed Internet Access

Connectivity

Reliable and fast connectivity solutions that ensure all campus users can access digital resources and communication tools effectively.

Network Optimisation

Connectivity

Custom solutions that enhance the performance and reliability of school networks, accommodating high traffic and bandwidth-intensive applications.

Wi-Fi Solutions

Connectivity

Campus-wide wireless access that supports a seamless, connected experience for students and faculty, both indoors and outdoors.

At abtec, we are committed to delivering exceptional IT support services that empower educational institutions to leverage technology effectively. Our managed IT support services are designed to create a secure, efficient, and innovative learning environment, enabling schools to focus on what they do best—educating the next generation.

Very helpful and very approachable. Staff have also commented on how professional the service is. It is great value for money and additional services (from abtec) can often beat the most competitive quotes

Educators we specialise in

IT Support for Primary Schools

At abtec, we recognise that primary schools have unique IT needs, requiring solutions that are both effective and tailored to the developmental stages of young learners. Our IT support services for primary schools are designed to create a safe, engaging, and technologically enriched learning environment.

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Child-Friendly Technology
Child-Friendly Technology

Deploying secure, user-friendly technology tailored to young learners is essential for enhancing their first educational experiences. abtec provides:

  • Age-Appropriate Devices: Deployment of devices that are easy to use and designed specifically for young children, ensuring they can engage with technology without frustration.
  • Safe Browsing Environments: Setting up secure internet browsers and applications that are appropriate for primary school students, promoting safe and productive use of technology.
Interactive Learning Tools
Interactive Learning Tools

To stimulate learning and creativity, we implement interactive and engaging educational software and tools. abtec’s services include:

  • Educational Software: Installation and maintenance of software that supports interactive learning, such as educational games, digital storybooks, and interactive whiteboard applications.
  • STEM Tools: Providing tools and resources for science, technology, engineering, and math (STEM) education, helping to cultivate an early interest in these critical areas.
  • Collaborative Platforms: Enabling collaboration through platforms like Microsoft Teams for Education and Google Classroom, facilitating group projects and interactive lessons.
Robust Internet Safety Measures
Robust Internet Safety Measures

Ensuring safe internet access for children is a top priority. abtec implements strong protections to safeguard young learners from inappropriate content. Our services include:

  • Content Filtering: Deployment of advanced content filtering systems to block access to inappropriate websites and online materials.
  • Activity Monitoring: Continuous monitoring of internet activity to identify and address any potential security risks or inappropriate behaviour.
  • Parental Controls: Setting up parental control features to manage internet usage and protect students while online.
IT Infrastructure Management
IT Infrastructure Management

Primary schools require reliable and efficient IT infrastructure to support their educational activities. abtec offers comprehensive IT infrastructure management services, including:

  • Network Setup and Management: Designing and maintaining robust network infrastructures that support the school’s connectivity needs.
  • Device Management: Providing ongoing support and management of all school devices, including tablets, laptops, and desktop computers.
  • Technical Support: Offering prompt and reliable technical support to resolve any IT issues that arise, ensuring minimal disruption to learning activities.
Cyber Security and Data Protection
Cyber Security and Data Protection

Protecting sensitive student data and ensuring compliance with data protection regulations are critical. abtec provides comprehensive cyber security services tailored to primary schools:

  • Data Security: Implementing measures to protect sensitive data, including student records and personal information.
  • Compliance: Ensuring all IT systems comply with relevant data protection regulations, such as GDPR.
  • Cyber Safety Education: Providing training and resources to educate staff and students on safe online practices and cyber security awareness.
IT Strategy and Planning
IT Strategy and Planning

We work closely with primary schools to develop and implement strategic IT plans that align with their educational goals. Our IT strategy services include:

  • Technology Roadmaps: Creating long-term technology roadmaps to guide IT investments and initiatives.
  • Budget Planning: Assisting with budgeting and financial planning for IT projects, ensuring cost-effective solutions.
  • Future-Proofing: Identifying emerging technologies and trends to keep the school’s IT infrastructure ahead of the curve.

By partnering with abtec, primary schools can leverage our expertise to create a supportive, secure, and engaging learning environment. Our tailored IT support services ensure that technology enhances education, fosters creativity, and provides a safe space for young learners to explore and grow.

IT Support for Secondary Schools

Secondary schools face unique challenges and opportunities as they prepare students for higher education and the workforce. At abtec, we provide comprehensive IT support services tailored to meet the advanced needs of secondary schools, ensuring a secure, innovative, and effective educational environment.

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Advanced Educational Platforms
Advanced Educational Platforms

Secondary education requires specialised software and platforms that support in-depth learning across various subjects. abtec offers:

  • STEM Education Support: Implementation and maintenance of advanced software for science, technology, engineering, and mathematics (STEM) education, including virtual labs and simulation tools.
  • Subject-Specific Software: Providing platforms and tools for subjects like digital arts, coding, and advanced mathematics, enabling students to develop specialised skills.
  • Learning Management Systems (LMS): Integration and support for LMS platforms like Moodle and Blackboard, facilitating streamlined curriculum delivery and student assessment.
Career Preparation Tools
Career Preparation Tools

Preparing students for their future careers and higher education is an important aspect of secondary education. abtec helps schools integrate:

  • Career Readiness Programs: Tools and resources that support career exploration and planning, including software for resume building, job search, and career assessments.
  • College Preparation Resources: Integration of platforms that assist with college applications, scholarship searches, and test preparation, ensuring students are ready for their next steps.
  • Vocational Training Tools: Providing access to industry-standard software and tools for vocational subjects, helping students gain practical skills relevant to their chosen career paths.
Enhanced Cybersecurity
Enhanced Cybersecurity

With the increasing complexity of digital activities in secondary schools, robust cybersecurity measures are essential. abtec offers:

  • Advanced Threat Protection: Implementing comprehensive cybersecurity solutions to protect against malware, phishing, and other cyber threats.
  • Data Privacy Measures: Ensuring the protection of personal information through encryption, secure access controls, and compliance with data protection regulations.
  • Cybersecurity Training: Providing training for students and staff on best practices for online safety and cybersecurity awareness, fostering a culture of security.
Network and Connectivity Solutions
Network and Connectivity Solutions

Reliable and high-speed connectivity is crucial for secondary schools. abtec provides:

  • Scalable Network Infrastructure: Designing and maintaining robust network solutions that support the high bandwidth needs of secondary schools, including support for large-scale online learning and digital collaboration.
  • Wi-Fi Optimisation: Ensuring seamless Wi-Fi coverage across the school campus, enabling students and staff to stay connected at all times.
  • Cloud Integration: Facilitating the integration of cloud services for easy access to educational resources, collaboration tools, and storage solutions.
IT Infrastructure Management
IT Infrastructure Management

Secondary schools require efficient and effective IT infrastructure to support their educational objectives. abtec offers comprehensive IT infrastructure management services, including:

  • Device Management: Managing and supporting all school devices, including laptops, tablets, and interactive whiteboards, ensuring they are always operational and up-to-date.
  • Technical Support: Providing prompt and reliable technical support to resolve any IT issues, minimising disruptions to teaching and learning activities.
  • System Maintenance: Regular maintenance of IT systems to ensure optimal performance and prevent potential issues before they arise.
Cyber Security and Data Protection
Cyber Security and Data Protection

Protecting sensitive student and staff data is paramount. abtec provides robust cyber security services tailored to the needs of secondary schools:

  • Secure Data Storage: Implementing secure data storage solutions to protect student records and personal information.
  • Compliance with Regulations: Ensuring all IT systems comply with relevant data protection regulations, such as GDPR.
  • Incident Response: Developing and implementing incident response plans to quickly address and mitigate any security breaches or data loss incidents.
IT Strategy and Planning
IT Strategy and Planning

We work closely with secondary schools to develop strategic IT plans that align with their educational goals. Our IT strategy services include:

  • Technology Roadmaps: Creating long-term technology roadmaps to guide IT investments and initiatives, ensuring alignment with the school’s vision and goals.
  • Budget Planning: Assisting with budgeting and financial planning for IT projects, ensuring cost-effective solutions that maximise value.
  • Future-Proofing: Identifying emerging technologies and trends to keep the school’s IT infrastructure ahead of the curve, supporting continuous improvement and innovation.

By partnering with abtec, secondary schools can leverage our expertise to create a technologically advanced, secure, and supportive learning environment. Our tailored IT support services ensure that technology enhances education, fosters deeper learning, and prepares students for future success.

IT Support for Further Education

Further education institutions, including colleges and universities, face unique IT challenges due to their complex educational needs, diverse student body, and extensive research activities. At abtec, we provide specialised IT support services tailored to meet the advanced requirements of further education, ensuring a secure, innovative, and efficient educational environment.

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Higher Education IT Frameworks
Higher Education IT Frameworks

Supporting the sophisticated needs of higher education requires robust and advanced IT frameworks. abtec offers:

  • Research Support Systems: Implementation of high-performance computing solutions and research support systems to facilitate cutting-edge research and academic projects.
  • Virtual Learning Environments (VLE): Integration and management of VLE platforms like Blackboard, Canvas, and Moodle, providing a seamless digital learning experience for students and faculty.
  • Data Management Solutions: Advanced data management systems to support large-scale data storage, processing, and analysis needs, essential for academic research and institutional operations.
Collaborative Technologies
Collaborative Technologies

Collaboration is key in further education, both for academic success and research excellence. abtec provides:

  • Research Collaboration Tools: Innovative tools and platforms that enable seamless collaboration on research projects, whether on-campus or remotely. This includes cloud-based storage, document sharing, and collaborative editing tools.
  • Group Learning Technologies: Implementation of technologies that support group learning and teamwork, such as interactive whiteboards, video conferencing systems, and collaborative software.
  • Campus-Wide Connectivity: Ensuring robust and reliable Wi-Fi coverage across campus, facilitating uninterrupted access to online resources and collaboration tools for students and staff.
Resource Management Systems
Resource Management Systems

Managing learning resources effectively is vital in further education. abtec provides:

  • Digital Library Systems: Deployment and management of advanced digital library systems that provide easy access to extensive collections of online journals, e-books, and academic papers.
  • Learning Resource Management: Efficient management systems for the organisation and distribution of learning materials, ensuring students and staff can access the resources they need when they need them.
  • Online Journals and Databases: Integration of online journal and database access into the institution’s IT framework, supporting academic research and study with a wide range of resources.
IT Infrastructure Management
IT Infrastructure Management

Further education institutions require a robust and scalable IT infrastructure to support their diverse needs. abtec provides comprehensive IT infrastructure management services, including:

  • Network Optimisation: Designing and maintaining a high-speed, reliable network infrastructure that supports the heavy data demands of a college or university environment.
  • Device Management: Comprehensive management and support for all campus devices, including computers, tablets, and specialised equipment for labs and research centers.
  • Technical Support: Providing round-the-clock technical support to ensure minimal disruption to educational and research activities.
Cyber Security and Data Protection
Cyber Security and Data Protection

Protecting sensitive academic, personal, and institutional data is paramount in further education. abtec offers robust cyber security services tailored to the needs of further education institutions:

  • Advanced Threat Protection: Implementing comprehensive cybersecurity measures to protect against sophisticated cyber threats and attacks.
  • Data Privacy Compliance: Ensuring all IT systems comply with relevant data protection regulations, such as GDPR, safeguarding the privacy of students, staff, and research data.
  • Incident Response and Recovery: Developing and implementing incident response plans to quickly address and mitigate any security breaches or data loss incidents.
Cloud Solutions
Cloud Solutions

Leveraging cloud technology is essential for the modern educational landscape. abtec provides:

  • Cloud-Based Learning Platforms: Integration and management of cloud-based learning platforms that offer flexibility and accessibility for both students and faculty.
  • Scalable Cloud Storage: Offering scalable cloud storage solutions to manage the extensive data and resource needs of further education institutions.
  • Remote Learning Support: Enabling effective remote learning through robust cloud solutions, ensuring continuity in education regardless of location.
IT Strategy and Planning
IT Strategy and Planning

Further education institutions need strategic IT planning to stay ahead in a rapidly evolving technological landscape. abtec offers:

  • Technology Roadmaps: Creating detailed technology roadmaps that align IT initiatives with the institution’s strategic goals and vision.
  • Budget Planning: Assisting with budget planning and financial management for IT projects, ensuring cost-effective solutions that deliver maximum value.
  • Future-Proofing: Identifying emerging technologies and trends to keep the institution’s IT infrastructure at the forefront of innovation and efficiency.

By partnering with abtec, further education institutions can leverage our expertise to create a technologically advanced, secure, and supportive learning environment. Our tailored IT support services ensure that technology enhances education, fosters academic excellence, and supports groundbreaking research.

IT Support for Multi-academy trusts

At abtec, we understand the unique IT needs of multi-academy trusts (MATs) and offer tailored IT support services to meet these requirements. Our comprehensive IT solutions ensure that all academies within a trust benefit from uniform, high-quality technology support, enabling them to focus on delivering exceptional education.

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Centralised IT Management
Centralised IT Management

Managing IT infrastructure across multiple academies can be complex. abtec provides centralised IT management services that streamline this process, ensuring uniformity and efficiency in technology usage across the trust. Our services include:

  • Unified IT Policies: Development and implementation of standard IT policies and procedures to ensure consistency across all academies.
  • Centralised IT Support Desk: A single point of contact for IT support, providing quick and efficient resolution of technical issues for all academies within the trust.
  • Standardised Software and Hardware: Deployment and maintenance of standardised hardware and software solutions, ensuring compatibility and ease of management.
Scalable Network Solutions
Scalable Network Solutions

As multi-academy trusts grow, their IT infrastructure needs to scale seamlessly to support additional academies. abtec offers scalable network solutions designed to grow with the trust, maintaining performance and security. Our services include:

  • Network Design and Implementation: Customised network solutions tailored to the specific needs of each academy, ensuring reliable and secure connectivity.
  • High-Performance Wi-Fi: Implementation of advanced Wi-Fi solutions to provide robust wireless connectivity across all academy campuses.
  • Network Monitoring and Management: Continuous monitoring and proactive management of network infrastructure to prevent issues and ensure optimal performance.
Data Integration
Data Integration

Efficient data management is crucial for multi-academy trusts to make informed decisions and improve operational efficiency. abtec provides data integration services to streamline data flow across the trust. Our services include:

  • Centralised Data Repositories: Implementation of centralised data storage solutions, allowing easy access to information across all academies.
  • Data Analytics and Reporting: Development of data analytics and reporting tools to provide insights into academic performance, resource allocation, and other key metrics.
  • Secure Data Sharing: Ensuring secure and compliant data sharing between academies, safeguarding sensitive information and maintaining privacy standards.
IT Strategy and Planning
IT Strategy and Planning

We work closely with multi-academy trusts to develop and implement strategic IT plans that align with their educational goals. Our IT strategy services include:

  • Technology Roadmaps: Creation of long-term technology roadmaps to guide IT investments and initiatives.
  • Budget Planning: Assistance with budgeting and financial planning for IT projects, ensuring cost-effective solutions.
  • Future-Proofing: Identifying emerging technologies and trends to keep the trust’s IT infrastructure ahead of the curve.
IT Strategy and Planning
Cyber Security and Data Protection

Protecting sensitive data and ensuring compliance with data protection regulations are top priorities for multi-academy trusts. abtec offers comprehensive cyber security services, including:

  • Risk Assessments: Conducting thorough risk assessments to identify potential vulnerabilities.
  • Security Protocols: Implementation of robust security protocols to protect against cyber threats.
  • Compliance Support: Ensuring compliance with data protection laws and regulations, such as GDPR.

By partnering with abtec, multi-academy trusts gain access to expert IT support services designed to enhance their technology infrastructure, improve operational efficiency, and support their educational mission. Our dedicated team is committed to providing tailored solutions that meet the unique needs of each trust, enabling them to deliver outstanding education across all their academies.

Why Choose abtec for
Managed IT Support services?

Why Choose abtec?
Partner with a team that
truly understands

Choosing abtec for your managed IT support in education means partnering with a team that truly understands the needs of educational institutions. Our extensive experience and specialised services make us the ideal choice for schools, multi-academy trusts, and further education institutions. Here’s why abtec stands out as a trusted IT partner for the education sector:

Dedicated Onsite Engineer
Dedicated Onsite Engineer

Our dedicated, on-site engineers are a cornerstone of our service, providing essential maintenance, software updates, and new installations as needed. This ensures that your curriculum network remains healthy and functional, allowing educators to focus on teaching.

Personalised Account Management
Personalised Account Management

Building strong relationships is key to a successful partnership. Every abtec-supported school receives an Account Manager who works closely with you to achieve your desired outcomes. They monitor your IT journey, ensuring that your needs are met and any challenges are promptly addressed.

Accountable SLAs
Accountable SLAs

We understand the importance of reliable support, which is why we offer accountable Service Level Agreements (SLAs) linked to your mission-critical systems and equipment. This guarantees a quick response, providing peace of mind that your IT infrastructure will always be operational.

Strategic IT Development Plans
Strategic IT Development Plans

Effective planning is essential for reaching your IT goals. Our tailored IT development plans are designed per client, guiding continuous improvement and supporting the growth and success of your school. This proactive approach ensures that your IT infrastructure evolves with your needs.

Comprehensive Network Audits
Comprehensive Network Audits

Regular network audits and detailed reports on the condition of your ICT equipment help with forward planning. We provide a proposed 5-year refresh budget prediction, offering recommendations to develop and maintain cost-effective, fit-for-purpose ICT systems.

Ofsted Panic Button
Ofsted Panic Button

We know that Ofsted inspections can be stressful. Our "Ofsted Panic Button" service ensures that you have an engineer on standby during inspections, providing immediate support and ensuring that your ICT systems operate smoothly, so you can focus on your evaluation.

Proactive Monitoring
Proactive Monitoring

Monitoring issues before they escalate into major incidents is a key part of our support offering. By identifying and addressing potential problems early, we prevent downtime and maintain smooth operation of your IT systems.

Emergency Cover
Emergency Cover

In the event of a critical issue, our free emergency cover ensures that an on-site visit is arranged promptly. We deploy the next available, suitably skilled engineer to resolve incidents that cannot be managed remotely, ensuring minimal disruption to your operations.

abtec’s specialised services for managed IT support in education ensure that your IT infrastructure is reliable, secure, and tailored to the unique needs of your institution. Our commitment to excellence and proactive approach to IT management help you create an optimal learning environment, empowering both educators and students to achieve their full potential.