At abtec, we believe that effective communication is the backbone of any successful organisation in today’s fast-paced digitalised world. Established in 1995, our team are experts in Managed Communication Solutions designed to keep your organisation connected, collaborative, and efficient. Our extensive experience covers a wide range of sectors, including education, business, healthcare, and non-profit organisations. This diverse expertise allows us to create tailored solutions that address each client's unique challenges and needs. By choosing abtec, you are partnering with a company committed to innovation, reliability, and the highest standards of security.
Book a strategy callManaged Communication involves partnering with a professional communications & IT services provider to manage your organisation's communication systems. This includes everything from mobile and phone services to video conferencing and unified communication platforms. By leveraging the expertise of a Managed IT company, organisations can ensure that their communication tools are always up-to-date, secure, and tailored to their specific needs.
If your organisation relies heavily on communication for its daily operations, then Managed Communications could be a key asset. Here are some signs that your organisation might benefit from Managed Communication services:
Regular disruptions or inefficiencies in your communication channels.
Managing multiple communication tools and platforms becomes increasingly challenging.
Ensuring the security of sensitive communications is a priority.
Limited internal IT resources to manage and support communication systems effectively.
At abtec, we specialise in providing comprehensive Managed Communication solutions tailored to the unique needs of educational institutions, large businesses, healthcare providers, and non-profit organisations. Our services cover a wide range of communication solutions designed to keep your organisation connected, secure, and efficient. Here’s how we support your communication needs:
Comprehensive and Reliable Telephony Solutions: A robust telephone system is fundamental to communication within your organisation. abtec’s managed telephone systems offer comprehensive telephony solutions specific to your organisation's needs, ensuring seamless communication across all departments. Our telephone systems offer::
Reliable and Scalable Communication Systems: Our Hosted Voice solutions provide a cloud-based alternative to traditional phone systems, offering greater flexibility and reliability. abtec’s hosted voice services are designed to meet the unique needs of various sectors, including:
Optimised Call Handling for Enhanced Productivity: Efficient call management is crucial for maintaining smooth operations and delivering outstanding customer service. abtec’s phone services include advanced call management and reporting features that allow you to monitor and optimise your communication flow. We offer:
Empower Your Team with Advanced Calling Features: The Microsoft Teams Phone System integrates seamlessly with your Teams environment, providing advanced calling features that enhance your organisation’s communication capabilities. Our services include:
Unified Collaboration for the Modern Workplace: Microsoft Teams has revolutionised how organisations collaborate. abtec offers effortless integration of Microsoft Teams into your existing infrastructure, enabling unified communication and collaboration across your organisation. This facilitates:
Connect and Collaborate from Anywhere: Effective communication is not limited to voice calls. abtec’s Audio and Video Conferencing solutions enable your organisation to conduct meetings, training sessions, and webinars with ease. Our services offer:
Future-Proof Your Communication Infrastructure: Switching to SIP trunks can significantly reduce your communication costs while enhancing call quality and reliability. abtec’s SIP trunking solutions provide a robust alternative to traditional phone lines, offering:
Mobility for Modern Organisations: In today’s fast-paced world, having reliable and flexible mobile communication is essential. abtec provides a range of mobile phones and tailored contracts to keep your team connected, whether they are in the office or on the go. Our solutions include:
Implementing Managed Communication services offers various advantages for organisations including:
Ensures that your communication systems are always operational and efficient.
Reduces costs associated with maintaining and upgrading communication infrastructure.
Easily adapts to the changing needs and growth of your organisation.
Protects your communication channels with advanced security measures.
Access to a team of professionals who can provide ongoing support and management.
Our Managed Communication services involve the following steps:
Evaluating your current communication infrastructure to identify areas for improvement.
Developing a customised communication strategy that aligns with your organisational goals.
Deploying and integrating the necessary communication tools and systems.
Ongoing monitoring and maintenance to ensure optimal performance and security.
Providing continuous support and assistance to address any issues or updates needed.
Empowering Learning Environments: In the education sector, effective communication is essential for creating an engaging and collaborative learning environment. abtec's Managed Communication services are designed to support educational institutions by providing robust, reliable, and secure communication solutions.
Our solutions enable educational institutions to focus on their primary goal of delivering quality education, while we take care of their communication needs.
Driving Business Success: In the competitive business landscape, effective communication is key to driving success and growth. abtec provides Managed Communication services that help businesses of all sizes stay connected, productive, and secure. Our services for the business sector include:
By partnering with abtec, businesses can ensure that their communication infrastructure supports their strategic objectives and enhances overall performance.
Enhancing Patient Care: In the healthcare sector, reliable and secure communication is essential for delivering high-quality patient care. abtec's Managed Communication services are tailored to meet the specific needs of healthcare providers, including hospitals, clinics, and private practices. Our solutions help healthcare organisations:
Our expertise in the healthcare sector ensures that communication systems are reliable and secure, allowing healthcare providers to focus on delivering exceptional patient care.
Supporting Mission-Driven Organisations: Non-profit organisations require efficient and cost-effective communication solutions to support their mission-driven activities. abtec offers Managed Communication services that help non-profits stay connected with stakeholders, donors, and the communities they serve. Our services for non-profits include:
By leveraging abtec's Managed Communication services, non-profit organisations can enhance their operational efficiency and focus on achieving their goals and making a positive impact.
When it comes to managed communications, choosing the right partner is crucial for your organisation’s success. At abtec, we bring decades of experience, a security-first mindset, and a commitment to innovation and customer satisfaction. Discover why organisations across various sectors trust us to deliver reliable, cutting-edge solutions tailored to their unique needs.
Established in 1995, abtec has a proven track record in delivering exceptional IT solutions across various sectors, including education, business, healthcare, and non-profit. Our industry-leading accreditations and commitment to security ensure that your organisation receives the highest standard of service. As part of our mission to empower our customers with innovative, reliable, and secure technology solutions, we stay ahead of the curve in the ever-evolving IT industry.
Security is at the heart of everything we do. abtec’s communication solutions are designed with robust security measures to protect your sensitive data and ensure compliance with industry standards. Our commitment to integrity drives us to act with the highest ethical standards and always put the needs of our customers first. This dedication ensures that your organisation's communication channels are secure and dependable.
At abtec, we pride ourselves on our customer-centric approach. Our dedicated support team is always available to assist you, ensuring that your communication systems run smoothly and efficiently. We understand that technology can be complex and sometimes overwhelming, which is why we make it our top priority to listen to our customers’ needs and deliver customised IT solutions that meet their unique requirements. Our vision is to deliver exceptional customer service and shape the future of the industry by constantly pushing the boundaries of innovation.
Staying ahead of technological advancements, we continuously innovate to provide cutting-edge communication solutions that drive your organisation’s success. Our commitment to innovation ensures that our clients always receive the most advanced and effective solutions, giving them a competitive edge in their respective industries. By fostering a culture of continuous improvement, we aim to be a world-class IT company that delivers cutting-edge technology solutions and exceptional customer service.
At abtec, we provide reliable IT solutions that consistently exceed our clients' expectations. Our team, comprised of highly skilled and dedicated individuals, works seamlessly together to provide exceptional IT solutions and unparalleled customer service. Our collaborative approach to problem-solving and commitment to teamwork ensures that our clients receive the most efficient and effective solutions, delivered with a personal touch.