How we help
Sectors
About
Resources

Introduction to Microsoft 365

Microsoft 365 stands at the forefront of empowering businesses and individuals with advanced communication, collaboration, and productivity tools in a cloud-based environment. As a comprehensive suite, it integrates robust applications like Word, Excel, PowerPoint along with powerful cloud services including OneDrive, SharePoint, and Teams.

At abtec, we leverage Microsoft 365 to empower your business by providing tailored solutions that enhance communication, streamline processes, and safeguard your digital assets.

Whether you are a small business or a large enterprise, our expert team is dedicated to implementing a system that fits your current needs and scales to support your future growth. With Microsoft 365, we help you unlock new productivity and collaboration potentials, making your work environment more flexible, secure, and efficient.

What is Microsoft 365?

Microsoft 365 is a comprehensive suite of productivity and collaboration tools that has transformed how businesses operate in the digital landscape. Originally launched as Office 365, Microsoft rebranded the service in 2020 to offer a wider range of services beyond the traditional Office applications. Today, Microsoft 365 combines familiar Office tools like Word, Excel, and PowerPoint with robust cloud services such as OneDrive, SharePoint, and Teams, along with strong security measures and device management capabilities.

This suite creates a cohesive environment that enables seamless collaboration across teams, devices, and platforms.

At abtec, we specialise in customising Microsoft 365 to align perfectly with your business processes and goals. Our consultancy services help integrate Microsoft 365 into your existing IT infrastructure seamlessly. We focus on enhancing your operational efficiency and security, providing a scalable solution that grows with your business.

What's included in our Microsoft 365 services?

abtec's Microsoft 365 services offer a suite of solutions designed to enhance your organisation's efficiency and collaboration.

Here's what we provide →

Migration and Deployment Services

abtec guarantees a smooth transition to Microsoft 365, handling everything from setup to deployment. Our method minimises operational disruptions, ensuring a seamless migration from existing systems, whether on-premise or another cloud setup.

Integration Solutions

Our in-house team directly manages Microsoft 365 integration without third-party involvement. As Microsoft Gold accredited experts, we ensure the integration process meets and exceeds industry standards, providing reliable and continuous support for all your Microsoft 365 needs.

Ongoing Management and Support

Beyond initial deployment, we offer ongoing management of your Microsoft 365 setup. This includes continuous monitoring and regular updates, plus hands-on support to address any operational issues. Our dedicated support ensures your systems are always optimised and running smoothly.

Security and Compliance Services

Leveraging Microsoft 365’s robust security features, we enhance your cybersecurity measures. This includes setting up data loss prevention, threat protection services, and ensuring compliance with industry regulations to secure your data and operations.

User Training Sessions

To leverage the capabilities of Microsoft 365, your staff needs to be well-versed in its features. We offer tailored training sessions that cover essential Microsoft 365 applications and collaboration tools, aimed at boosting user adoption and enhancing productivity across your teams.

Licensing Consultation and Optimisation

Selecting the correct Microsoft 365 licenses is essential for efficient resource management. We provide expert guidance on choosing the right licenses that align with your organisational needs and budget constraints, ensuring you receive the best value and functionality.

The benefits of Microsoft 365

Microsoft 365 is not just a productivity suite but a comprehensive platform that enhances operational efficiency, fosters innovation, and provides the tools needed for businesses to thrive in a digital-first world. Here are some key benefits of Microsoft 365:

Enhanced Collaboration

Microsoft 365 enhances team collaboration with interconnected applications like Teams, SharePoint, and OneDrive. These tools enable real-time communication and collaboration, allowing team members to work on projects from different locations. Teams integrates seamlessly with other Microsoft 365 applications, providing a unified platform for chat, video meetings, file sharing, and project management.

Remote Work Flexibility

With Microsoft 365, location is no longer a barrier. Whether you are working from home, in the office, or on the go, you can access your work from any device, be it a PC, tablet, or smartphone. This accessibility is crucial for businesses adapting to the flexible work arrangements of today’s work environment, ensuring productivity remains high regardless of where employees are located.

Cost Efficiency

Adopting Microsoft 365 significantly reduces the overhead associated with physical IT infrastructure. The subscription model eliminates large upfront costs, replacing them with predictable monthly payments that include everything from software updates to cloud storage. This not only simplifies budgeting but also reduces the overall IT expenditure.

Scalability

Microsoft 365 offers remarkable scalability, which is essential for businesses that are growing or have fluctuating demands. You can easily add or remove users and services according to your business needs without significant investments in new hardware or lengthy deployments.

Universal Access

The cloud-based nature of Microsoft 365 ensures that all your files and applications are available anytime, anywhere. You can seamlessly transition between devices without losing your work progress on applications such as Word, Excel, or PowerPoint. This is particularly beneficial in today's increasingly mobile and dynamic business environments.

Simplified IT Management

Microsoft 365 simplifies IT management by consolidating multiple services under a single platform. IT administrators can manage user permissions, security settings, and device policies through a centralised admin console, enhancing the efficiency of IT operations.

Continuous Updates and Innovation

With Microsoft 365, your organisation benefits from continuous updates and new features without additional costs. Microsoft consistently rolls out updates that enhance functionality, improve security, and introduce cutting-edge technology to keep your business at the forefront of productivity technologies.

How Microsoft 365 services work?

Step 1: Needs Assessment

abtec starts the process with an in-depth consultation to understand your organisational structure, workflows, and key challenges. This includes assessing your current IT infrastructure —hardware, software, and network configurations—to identify compatibility and scalability issues.

Step 2: Customised Implementation Plan

Based on the assessment, abtec creates a tailored implementation plan that aligns with your business objectives. This plan details the deployment of various Microsoft 365 tools to enhance productivity and collaboration within your organisation.

Step 3: Staff Training and Support

Recognising the importance of user proficiency, abtec provides extensive training for your staff. This includes hands-on sessions and access to ongoing support to ensure all users are comfortable and proficient with the new tools.

Step 4: Data Migration and Integration

abtec handles the migration of existing data to Microsoft 365 and integrates it with your current systems. This involves transferring emails, documents, and other essential data from legacy systems to Microsoft 365 with a focus on maintaining the original data structure and accessibility.

Step 5: Security Configuration

Leveraging Microsoft 365’s advanced security features, abtec configures your setup to ensure the highest level of data protection. This includes setting up multi-factor authentication, data loss prevention policies, and customised security protocols.

Step 6: Continuous Monitoring and Optimisation

Post-implementation, we continuously monitor the effectiveness of the digital solutions and make necessary adjustments to optimise performance. We also review the overall digital strategy periodically, scaling successful practices and adjusting the roadmap as your business grows and evolves.

Step 7: Strategic Reviews and Scaling

Regular strategic reviews are conducted to ensure that Microsoft 365 continues to meet the evolving needs of your business. abtec provides recommendations for scaling and enhancing the platform to support growth and improve operational efficiency.

Industries we specialise in for Microsoft 365 Services

abtec provides tailored Microsoft 365 solutions that cater to the specific needs of various sectors, ensuring that each industry can maximise the benefits of digital transformation. Here’s an overview of how Microsoft 365 is particularly advantageous across different industries and how abtec's expertise supports these sectors:

Education

Microsoft 365 enhances educational environments by offering tools like OneNote, Teams, and SharePoint for lesson planning, remote learning, and collaboration.

It engages students with interactive content and streamlines administrative tasks. abtec ensures these tools are optimised for educational standards and compliance requirements, providing specialised support for multi-academy trusts, primary schools, secondary schools, and higher education institutions.

Business

Businesses benefit from enhanced collaboration through Microsoft 365’s comprehensive suite of applications, enabling remote work with tools like Teams and SharePoint, reducing IT overhead, and ensuring cost efficiency.

abtec provides seamless integration with existing IT infrastructure, ongoing support, and customised solutions to maximise Microsoft 365’s potential, enhancing productivity and business agility across various industries.

Healthcare

Microsoft 365 secures patient communication and collaboration, manages patient data securely with compliance to regulations like GDPR, and enhances healthcare operations with efficient resource management and access to health records.

abtec ensures implementation with advanced security protocols, regulatory compliance, and continuous support, enabling healthcare providers to focus on delivering quality patient care while maintaining data integrity.

Non-profit

Microsoft 365 offers cost-effective IT solutions, improves donor communication and fundraising with tools like Outlook and Teams, and enables effective collaboration across geographically spread teams.

abtec facilitates access to Microsoft 365 donations and discounts, ensuring non-profits receive the maximum benefit from their IT investments. Our specialised support helps non-profits streamline operations, enhance volunteer coordination, and achieve their mission more efficiently.

Why choose abtec for Microsoft 365 services?

By choosing abtec for your Microsoft 365 services, you’re partnering with a dedicated team that is committed to delivering innovative, reliable, and efficient solutions tailored to your unique requirements. Here’s how we stand out with our services::

Certified Microsoft 365 Experts

abtec's team of certified Microsoft 365 consultants offers expert guidance tailored to your organisation’s unique needs. We provide strategic planning, helping you choose the right Microsoft 365 solutions and licenses that best fit your operational requirements and goals. Our consultants stay updated with the latest Microsoft technologies, ensuring you receive the most effective advice and solutions.

Seamless Data Migration and Integration

Our in-house abtec team specialises in seamless data migration and integration of Microsoft 365 with your existing IT infrastructure. We ensure that the transition is smooth, minimising downtime and disruption to your business operations. Our expertise in handling complex migrations without third-party involvement guarantees a cohesive and efficient integration process.

Customised Deployment Solutions

abtec designs and implements Microsoft 365 solutions customised to your specific industry and organisational needs. Whether it’s setting up Teams for collaboration, SharePoint for document management, or Azure for cloud services, our deployment strategies are tailored to maximise the benefits of Microsoft 365, enhancing your overall productivity and operational efficiency.

Continuous Support and Training

We offer comprehensive support services post-deployment, ensuring that your team is well-equipped to utilise Microsoft 365 effectively. Our training programs are designed to empower your employees with the knowledge and skills needed to leverage the full potential of Microsoft 365 tools. We provide continuous support to address any issues and ensure smooth, ongoing operations.

Advanced Security Protocols

Security is a top priority at abtec. We implement robust security protocols, including multi-factor authentication, data loss prevention, and advanced threat protection. Our security solutions are designed to protect your sensitive data and ensure compliance with industry-specific regulations, giving you peace of mind that your data is secure.

Scalable and Flexible Solutions

abtec understands that businesses grow and change. Our Microsoft 365 solutions are designed to scale with your business, providing the flexibility to add users, upgrade plans, and integrate new tools as needed. This adaptability ensures that your IT infrastructure evolves alongside your business, supporting long-term growth and success.

Microsoft Gold Partner Accreditation

As a Microsoft Gold Partner, abtec has a proven track record of delivering successful Microsoft 365 projects across various industries. Our accreditation and extensive experience demonstrate our commitment to excellence and our ability to provide high-quality services that meet Microsoft’s rigorous standards.

Proactive Monitoring and Optimisation

abtec offers continuous monitoring of your Microsoft 365 environment to ensure optimal performance. Our proactive approach includes regular assessments and optimisations to enhance system efficiency, address potential issues before they escalate, and ensure that your Microsoft 365 setup continues to meet your evolving business needs.

Client-Centric Approach

At abtec, we prioritise our clients' needs and work closely with them to understand their specific challenges and objectives. Our customer-centric approach ensures that we deliver personalised solutions that drive value and help you achieve your business goals. We build long-term partnerships based on trust, transparency, and exceptional service.