Knowledge Base
From cloud migrations and server shutdowns to broadband installations and multi-site onboarding, our project teams have been working across a wide range of client environments, all while our helpdesk has continued providing day-to-day support to clients across the UK.
Here are just some of the projects that have kept us busy:
Moving more organisations to the cloud
Cloud migration has been a significant part of our summer project schedule, and over the summer, the abtec team has:
In total, this work has allowed 13 physical servers to be switched off completely. While moving away from physical servers can help modernise an organisation’s IT infrastructure, there are other benefits too. Servers that previously needed to operate 24 hours a day, seven days a week are no longer consuming electricity on site. This can help reduce energy usage and associated costs while also reducing the environmental impact of an organisation’s IT infrastructure.
Every organisation is different, and moving to the cloud isn’t simply about removing physical servers. The right approach needs to consider how people work, the systems and applications they rely on, security, connectivity and future requirements, but where the case for change is right, cloud technology can offer organisations a more flexible and efficient way to manage their IT.
Broadband Installations
Our connectivity team has also been on the road this summer, working on 10 broadband installations across sites in the North East. These installations needed to be completed within a particularly short timeframe, with each location needing reliable connectivity to support its operations.
At two of the sites, permanent connectivity couldn’t be delivered within the required timeframe. Rather than leaving those locations waiting to get online, interim connectivity solutions were put in place by our team to ensure those sites could continue to operate without disruption. The important thing for us is having a practical plan that keeps an organisation operational while the permanent solution is completed.
Client Onboarding
We’ve also been busy onboarding a new client operating across multiple locations. One part of the project involved getting seven sites connected simultaneously, requiring careful planning and coordination to ensure each location was ready.
Successful onboarding isn’t just about switching an IT service from one provider to another, it involves understanding the existing infrastructure, users, connectivity, systems and security requirements and putting a clear transition plan in place. For organisations operating from multiple locations, that coordination becomes even more important. We’ll be sharing more about this project and the wider onboarding process soon.
Client Helpdesk
While major projects often involve engineers working on site or behind the scenes, another important part of a busy summer at abtec has been making sure our helpdesk has continued supporting our corporate and education clients with their everyday IT requirements. From resolving day-to-day issues to monitoring systems and providing ongoing technical support, that work continues regardless of what else is happening across the business.
It’s been a busy few weeks, and we’d like to say a big thank you to everyone across the abtec team who has played a part in delivering this summer’s work, it really has been a team effort, and we are proud to have a team that really does care about our clients and the service that we provide.
If you’re planning changes to your cloud infrastructure, connectivity or wider IT environment, speak to the abtec team about how we can help.
Email: info@abtec.net
Call: 01942 209060
Visit: www.abtec.net